Privacy Policy

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Privacy Policy
Last Updated: 30 December 2024

At Dies Prima, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and make purchases from our online store.

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

We collect two types of information: Personal Information and Non-Personal Information.

We collect the following personal information when you place an order or create an account:

• Name
• Email address
• Mailing address (for shipping and billing)
• Phone number
• Payment details (credit/debit card number, expiration date, and CVV)

We also collect non-personal information such as:

• Browser type and device information
• IP address
• Referral source (how you found our site)
• Pages visited on our website

This non-personal information is used to improve the functionality of our website and enhance your user experience.

We use the personal information we collect for the following purposes:

• To process your orders: We use your payment details to complete transactions and deliver your products.
• To communicate with you: We may contact you to confirm your order, send shipping updates, or respond to your inquiries.
• To improve our services: We analyze customer preferences and behavior to enhance our product offerings and website experience.
• To send marketing communications: With your consent, we may send promotional emails about new products, special offers, or other marketing materials. You can opt-out of receiving marketing communications at any time.

We take the security of your payment information seriously. All payments are processed through third-party payment gateways such as GoDaddy payments, which use industry-standard encryption methods (SSL/TLS) to protect your financial data. Dies Prima does not store your full payment information (e.g., credit card number, CVV). Only your billing address and email are stored for the purpose of order processing and communication.

We implement a variety of security measures to maintain the safety of your personal information, including:

• Encryption: We use encryption technology to secure the transmission of sensitive information (such as payment details) during checkout.
• Secure Servers: Our website is hosted on secure servers with advanced protection against unauthorized access, data breaches, and malware.
• Access Control: Access to your personal information is restricted to authorized personnel only.

We will not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our business and fulfilling your orders, such as:

• Payment processors: To process your payments securely.
• Shipping companies: To deliver your products.
• Customer service platforms: To assist with inquiries and support.

These third-party providers have access to your personal information only to the extent necessary to perform their duties and are required to keep your information confidential.

We may also disclose your personal information if required by law or to protect the rights, property, or safety of Dies Prima, our customers, or others.

We use cookies and similar tracking technologies (such as web beacons and pixels) to enhance your experience on our website. Cookies are small files stored on your device that allow us to remember your preferences and activities. This helps us personalize your browsing experience and provide relevant content.

You can control the use of cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features on our website.

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct any inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to applicable legal retention periods.
• Opt-out of Marketing Communications: You can opt out of receiving marketing emails by clicking the "unsubscribe" link at the bottom of any promotional email or by contacting us directly.

To exercise any of these rights, please contact us at info@shopdiesprima.com

Our website may contain links to third-party websites or services that are not controlled by Dies Prima. We are not responsible for the privacy practices or content of these external websites. We recommend reviewing the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

• Email: info@shopdiesprima.com

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as outlined above.