Terms and Conditions

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 Terms and Conditions
Last Updated: 30 December 2024

Welcome to Dies Prima ("we", "our", or "us"). These Terms and Conditions ("Terms") govern your use of our website and services ("Services"), including the purchase of products, use of website content, and interaction with the platform. By accessing or using our website, you agree to be bound by these Terms.

1. General Information
Dies Prima operates a company that sells beauty products online. By accessing this website, you agree to comply with these Terms and Conditions. If you disagree with any part of these Terms, you must not use this website.

2. Services and Orders
We offer a variety of products for sale through our website. Upon placing an order, you agree to provide accurate and complete information to ensure smooth processing of your transaction.

3. Withdrawals and Cancellations

• Order Cancellations: You may cancel an order within 24 hours of placing it. Once the order is processed or shipped, it cannot be canceled.
• Product Withdrawals: If you decide to withdraw from a purchase, please contact us within 24 hours. After this period, we may not be able to process your withdrawal request.
• Refunds and Exchanges: Refunds or exchanges will be handled according to our return policy, which is available on our website.

4. Financial Transactions

• Payment Methods: We accept various payment methods, including credit cards and online payment systems such as PayPal. Payments are processed through secure third-party payment processors.
• Currency: All transactions are processed in USD, and you agree to pay the total price including taxes, shipping, and any other applicable charges.

5. Customer Expectations and Liabilities

• Product Availability: While we strive to keep our product inventory up to date, there may be times when an item is out of stock. In such cases, we will work to get items back quickly and offer a percent off on your next purchase for your trouble. We will notify you immediately.
• Website Downtime: We make every effort to ensure that our website is available at all times. However, we cannot guarantee uninterrupted service. We are not liable for any downtime, errors, or technical issues affecting the website's performance.
• Information Accuracy: We do our best to ensure that all product information on our website is accurate. However, we do not guarantee the accuracy, completeness, or timeliness of any content. In the event of an error in pricing or product details, we reserve the right to cancel or modify orders.

6. Copyright and Usage of Content

• Ownership: All content on this website, including images, product descriptions, logos, graphics, and videos, is owned by Dies Prima. You may not use this content without express permission.
• Attribution: You may not copy, adapt, distribute, or otherwise use any part of our website content for commercial purposes without proper attribution and our written consent.
• Non-Commercial Use: You may use content from our website for personal, non-commercial purposes only. Commercial use of our content is prohibited unless expressly authorized by us. 
• Modifications: Any adaptation, modification, or creation of derivative works based on our website's content is prohibited without our consent.

7. User Behavior
By using our website, you agree not to engage in the following behaviors:

• Unlawful Behavior: You shall not use our website for any unlawful purposes or engage in any activity that violates local, state, or international law.
• Hate Speech or Bullying: You are prohibited from posting or transmitting content that harasses, defames, or promotes hatred or violence against any individual or group based on race, religion, gender, or other personal characteristics.
• Promotions and Spam: You may not use our website for any form of unsolicited advertising, spam, or other promotional content without our consent.
• Disruptive Behavior: You may not attempt to disrupt the operation of the website or engage in activities that interfere with the website’s functionality.

8. Account Management and Termination
We reserve the right to disable, suspend, or terminate any user accounts at our discretion. We may take these actions for the following reasons:

• Violation of these Terms and Conditions.
• Engaging in behavior that is harmful or disruptive to other users or our website.
• Any activity deemed illegal or unauthorized.

If your account is terminated, you may not access our Services without our permission.

9. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information. By using our Services, you consent to the practices described in the Privacy Policy.

10. Limitation of Liability
To the fullest extent permitted by law, Dies Prima shall not be liable for any indirect, incidental, special, or consequential damages, or for any loss of profits, revenue, or data resulting from your use or inability to use our website. This includes, but is not limited to, any errors or omissions in the content or any interruption of service.

11. Dispute Resolution
In the event of a dispute, we will attempt to resolve it amicably. If a resolution cannot be reached, disputes shall be governed by the laws of the state of Iowa, and any legal proceedings shall be held in the courts of Iowa.

12. Changes to Terms
We may update these Terms and Conditions from time to time. When we do, we will post the new Terms on our website with an updated "Last Updated" date. Your continued use of the website following any changes constitutes acceptance of those changes.

13. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: info@shopdiesprima.com

By using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.